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Expert ID 449 - Sid R.
Customer and Employee Satisfaction |
Sid R. - A prequalified Consultant from
Markham, Ontario , Canada  |
Summary | Profile | Competencies
| 1 Whitepapers | Good to know
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Sid R. |
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Customer and Employee Satisfaction
This facilitator, MBA provides insights, guidance and practical tips & hints to leaders in their pursuit of creating organizational workplaces that are customer and employee centered.
As a leading edge speaker, consultant and trainer, he has developed a strong reputation for being both a strategist and pragmatist as it relates to Customer Satisfaction, Sales, People Development, Leadership Development, Strategic Planning and in Leading Change in organizations.
He has earned his management and speaking expertise through:
? Executive management responsibilities in retail and software development fields in both line and human resources assignments
? 10 years of experience with Wilfrid Laurier University facilitating courses in organizational behaviour, training & development and interpersonal communications
? adjunct executive development instructor for: York University (Schulich Executive Education Centre) and the University of Winnipeg
? providing clients with customized programs that get results.
A few of his career highlights include:
? Creating Customer-centered organizations that are better places to work and to do business with through Simul's multi-step Service Quality Initiative
? Establishing the Summit Awards of Excellence for the Healthcare Service Excellence Association
? Receiving an OTTER award from the Canadian Society for Training & Development for excellence in program design and delivery
? Enhancing the skills of thousands of leaders as they flex and adapt to the changing and challenging (some even say hostile) environment.
His consulting and training practice includes clients from many industry sectores.
Recent clients include: Toronto Hydro, Veridian Corporation, Ontario Electrical League, NEDCO, St. Michael's Hospital, Niagara Health System, The Hospital for Sick Children, Sutter Health (California), Catholic Healthcare West (California), Dupont Canada, CAN-OAT Milling, Royal Bank, Siemens Canada, Region of Durham, York Region, Simcoe County, Yamaha Music Canada, Zellers Inc., Holt Renfrew and many more.
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Sid R. |
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Sid R. |
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Sid's Personal Strengths:
Pragmatic, practical, able to work with senior executives in the implementation of strategies
Hobbies:
Golf, reading, writing
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Consultant |
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| 1 full-text Whitepapers contributed by Sid R. |
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Please Note
You are viewing the expert profile of Sid R. because we invited Sid R. to join The Global ExpertBase™. His competencies have been verified by The Knowledge Brokers and/or Sid R. was recommended to us by sources we trust. Sid R. may be safely engaged through us.
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