People achieve results

This facilitator, MBA provides insights, guidance and practical tips & hints to leaders in their pursuit of creating organizational workplaces that are customer and employee centered.

As a leading edge speaker, consultant and trainer, he has developed a strong reputation for being both a strategist and pragmatist as it relates to Customer Satisfaction, Sales, People Development, Leadership Development, Strategic Planning and in Leading Change in organizations.

He has earned his management and speaking expertise through:

? Executive management responsibilities in retail and software development fields in both line and human resources assignments
? 10 years of experience with Wilfrid Laurier University facilitating courses in organizational behaviour, training & development and interpersonal communications
? adjunct executive development instructor for: York University (Schulich Executive Education Centre) and the University of Winnipeg
? providing clients with customized programs that get results.


A few of his career highlights include:

? Creating Customer-centered organizations that are better places to work and to do business with through Simul's multi-step Service Quality Initiative
? Establishing the Summit Awards of Excellence for the Healthcare Service Excellence Association
? Receiving an OTTER award from the Canadian Society for Training & Development for excellence in program design and delivery
? Enhancing the skills of thousands of leaders as they flex and adapt to the changing and challenging (some even say hostile) environment.


His consulting and training practice includes clients from many industry sectores.
Recent clients include: Toronto Hydro, Veridian Corporation, Ontario Electrical League, NEDCO, St. Michael's Hospital, Niagara Health System, The Hospital for Sick Children, Sutter Health (California), Catholic Healthcare West (California), Dupont Canada, CAN-OAT Milling, Royal Bank, Siemens Canada, Region of Durham, York Region, Simcoe County, Yamaha Music Canada, Zellers Inc., Holt Renfrew and many more.

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Senior executive experience (profit and loss responsibility). Adjunct professor for the Schulich School of Business (York Univeristy) Canada's largest executive development organization --- topic: Leadership 

Have Sid R. give you more insight into his Training-strengths in 'Leadership'. Mail him now!

Proven workplace performance, including the deliver of a $254 mil project on time and on budget. Taught Organizational Development at Wilfrid Laurier University 

Have Sid R. give you more insight into his Training-strengths in 'Management'. Mail him now!

Strong retail background, developed programs for major Canadian retailers that get results. 

Have Sid R. give you more insight into his Training-strengths in 'Customer Care, Service'. Mail him now!