Management Development Facilitator

This lady facilitator is a professional and management development consultant with eight years experience of developing people and 18 years knowledge of the IT industry. A self-motivated and effective communicator, she enjoys the challenge of working with people of all levels to help them achieve their personal potential.

As a Member of the Institute of Leadership and Management, she provides training for delegates in all aspects of the ILM First Line Manager Certificate, both for the Introduction and Full Certificate Programme. In addition to a first class degree in French and German, she holds Diplomas in NLP, Performance Coaching, Writing, Life Coaching, Teaching IT and Management.

She is experienced in running workshops and facilitating management development centres. Throughout her career, she has developed and run different courses for a variety of organisations and international companies in different sectors including IBM, Oracle, The National Health Service, MIND, First Group and BMI Healthcare.

Her portfolio of workshops include sessions on communication skills, neuro-linguistic programming (NLP), mentoring, business writing, effective networking, staff management, personal development, team building, interviewing skills, conflict resolution and problem solving. The facilitation of management development centres has given her the opportunity to observe delegates closely in different scenarios, give meaningful feedback and coach them towards greater effectiveness.

This lady enjoys working with teams to maximise their effectiveness and achieve results. This includes using Belbin and psychometric profiling with individuals, coaching them on both a one-to-one and a team basis to help them understand their personal skills and work with them on their improvement areas.

She has had several articles published in magazines and in 1997 her first book was published, ??An Introduction to Office Management for Secretaries (Cassell).

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Experienced in facilitating management development centres for existing and aspiring managers. This includes analysing leadership qualities, observing management skills in practice and feeding back, assessing ability and potential and coaching the individual towards development.

As an accredited trainer for the Institute of Leadership and Management, I also lecture in management skills at colleges. This covers many facets of management including conflict resolution, goal setting and performance management, negotiating and influencing, communication, team building, assertiveness, coaching and mentoring. 

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I am experienced in working with professionals who aspire to be managers. This requires analysing their skills and teaching the fundamentals of staff management. My experience includes running workshops on professional behaviour, networking, setting goals and managing own performance.

Again, as an ILM trainer I have facilitated sessions with NHS professionals (amongst others) to increase their knowledge and effectiveness. 

Have Desiree C. give you more insight into her Training-strengths in 'Professional Development'. Mail her now!

I hold a diploma in NLP and facilitate sessions on communication to discover insights into the way we process, interpret and communicate information including non-verbal behaviour and NLP techniques. Previous course experience ranges from teaching how to contribute effectively in meetings to managing personal communication style according to the situation 

Have Desiree C. give you more insight into her Training-strengths in 'Communication'. Mail her now!